Wet Carpet Drying Melbourne Flood Restoration
Burst pipe, leaking appliance or storm water through the door? We answer 24/7, extract the water fast and dry the carpet, underlay and subfloor properly, with moisture readings you can hand to your insurer.
- Answered 24/7, including weekends
- Water extracted, underlay checked
- Airflow and dehumidifying to dry it
- Moisture readings for your insurer
- Honest save or replace advice
- Insured, local since 2011
Get help with wet carpet
Tell us the source and the area affected.
No obligation. We reply with a fixed price, not a sales call.
How wet carpet drying is priced
No published price list, because no two water jobs are the same. Here is exactly what decides yours.
Assessed on site
A laundry leak and a flooded lounge are different jobs, so every job is measured when we arrive. You get the price before the drying starts.
What moves the price
The area affected, clean or grey water, whether the underlay has to be lifted, and how many days the drying equipment needs to stay.
Paperwork for your claim
Moisture readings, photographs and an itemised invoice describing the work, which is what an insurer asks for.
Not right? We come back within 7 days, free
If anything inside the scope you booked is not right, or your property manager flags it, tell us within seven days and we come back and re clean it at no cost. Re cleans go ahead of new bookings.
Most cleaners give you 48 hours. A rental inspection or a second look in daylight rarely happens that fast, so you get a full week.
- Free re clean within 7 days on the booked scope
- Re cleans are booked ahead of new jobs
- Itemised invoice you can forward to your agent
- Public liability cover on every visit
Book your clean
Send the details and we reply with a fixed price.
No obligation. We reply with a fixed price, not a sales call.
Wet carpet is a race against the underlay
Within hours, water wicks from the carpet into the underlay, up the skirting boards and into the subfloor. The longer it sits, the more likely you move from drying the carpet to replacing it, and the more likely you end up with a musty smell weeks later.
That is why we answer 24/7. The sooner the water is extracted and the drying starts, the more of your flooring can be saved.
- Stop the water at the source if you can
- Switch off power near any wet outlets
- Lift furniture and valuables off the carpet
- Call us before the water spreads further
How we dry flooded carpet
Extract the water
Standing water is pulled out of the carpet and underlay with strong extraction.
Check the underlay
We lift the carpet where needed. Soaked underlay usually cannot be saved and holding onto it spreads the smell.
Dry the structure
Airflow and dehumidification set to dry the subfloor, skirting and carpet, not just the surface.
Measure and document
Moisture readings and photographs through the job, then a clean once everything is dry.
Not all water damage is the same
What the water was decides what can be saved.
Clean water
From a burst supply pipe or a tap left running. Caught early, carpet and underlay can often be dried in place.
Grey water
From a washing machine, dishwasher or shower. It carries detergent and soil, so the underlay usually needs to be replaced even when the carpet survives.
Sewage and flood water
From sewer backups or rising storm water. Carpet and underlay touched by it are normally replaced. We tell you straight rather than try to dry it.
Documentation your insurer can use
Whether a claim is covered depends on your policy and the cause, and that conversation is between you and your insurer. What we can do is give you the evidence a claim needs.
- Moisture readings recorded through the job
- Photographs before, during and after
- An itemised invoice describing the work, not a one line receipt
- Honest advice on what can be dried and what should be replaced
Call your insurer as early as you can, and keep damaged items until they say otherwise.
Wet carpet drying across Melbourne
A selection of the suburbs we clean in every week. Not listed? We almost certainly cover you, just ask.
Wet carpet and flood questions
Straight answers to what people ask before booking.
My carpet is soaked. What should I do right now?
How quickly can you get to me?
Can my wet carpet be saved?
How much does wet carpet drying cost?
Will my insurance cover it?
Why does carpet smell after it dries?
Do you work nights, weekends and public holidays?
Wet carpet right now? Call us
We answer 24/7. The sooner the water is out, the more we can save.
Get your free quote
Tell us what needs cleaning and we come back with a fixed price.
No obligation. We reply with a fixed price, not a sales call.
50% OFFyour second service
Book a carpet clean and add any one of these for half price.
Applies when carpet cleaning is booked with a rug, mattress or couch clean for the same visit at the same address. The 50% comes off the rug, mattress or couch.